Bitrix24 Integration

Bitrix24 Integration with Rx Seller’s Payment Processing: A Technical Analysis

For online pharmacies and peptide vendors in regulated industries, leveraging a comprehensive platform like Bitrix24—known for its CRM and site-building tools—presents a unique opportunity to unify sales and customer management, where a robust payment system is critical to maintaining business momentum. High-risk merchants—especially those dealing with peptides—routinely face obstacles such as payment provider limitations, escalating operational costs, and erratic transaction outcomes when utilizing multifunctional business platforms. Rx Seller’s Payment Processing (Rx SPP) delivers a sophisticated payment orchestration solution, expertly integrated with Bitrix24 to resolve these challenges. In this installment of our Integrations Series, we explore Bitrix24’s technical framework and payment technology needs, illustrating how Rx SPP strengthens payment reliability, enhances transaction success, and upholds compliance for high-risk merchants across intricate regulatory terrains. With a proven legacy of empowering thousands of online pharmacy merchants across every major CMS platform, we provide a Bitrix24 integration that optimizes efficiency and integrates smoothly with your current payment ecosystem.

Bitrix24 CMS: Technical Framework and Features

Bitrix24, a versatile all-in-one business platform with e-commerce capabilities, supports over 12 million users as of 2025, with its Sites and CRM modules enabling roughly 50,000 online stores. Built on PHP with a proprietary framework, it offers both cloud-hosted and self-hosted (on-premises) deployment options. Its core technical features include:

• Core System: Operates on PHP 7.4/8.x and MySQL 5.7/8.0, with a custom ORM for data handling. It processes up to 500 orders per hour on optimized cloud or server setups.
• Frontend Capabilities: Uses a visual Site builder with Bootstrap-based templates, supplemented by REST API-driven headless options for advanced customization.
• Integration Interfaces: Features a REST API (e.g., crm.payment, sale.order) and webhooks for payment extensions, achieving response times of 150-200ms on cloud instances or 250ms on self-hosted servers.
• Scalability Tools: Scales via cloud resource allocation or on-premises server upgrades, with built-in CRM workflows and task automation enhancing order management.
• Security Measures: Provides PCI DSS compliance on cloud plans, AES-256 encryption, and role-based access controls, though self-hosted deployments require manual security updates.

Bitrix24’s integrated CRM and e-commerce tools make it an attractive option for high-risk merchants seeking a unified business solution. Its default payment integrations (e.g., Stripe, PayPal) exclude peptides, necessitating Rx SPP’s specialized integration.

Challenges of High-Risk Commerce on Bitrix24

High-risk merchants leveraging Bitrix24’s e-commerce features face a payment landscape influenced by its all-in-one design. Pre-integrated PSPs like Stripe and PayPal, accessible via the CRM and Sites modules, prohibit peptide transactions, compelling merchants to rely on alternative providers that may discontinue support unexpectedly due to risk evaluations. Transaction costs can reach 5.5% or more, reflecting Bitrix24’s subscription fees and risk-related surcharges, while approval rates often hover near 65% as basic fraud systems misread peptide purchase patterns. Linking multiple processors—requiring custom API integrations within Bitrix24’s CRM-centric structure—can demand considerable development effort.

Peptide merchants also navigate a multifaceted compliance terrain:

• CRM Data Compliance: GDPR’s right-to-be-forgotten rules require secure payment data deletion, challenging Bitrix24’s CRM retention defaults.
• Pharmacy Licensing: U.S. state pharmacy board requirements mandate prescription-linked sales tracking, unsupported by Bitrix24’s standard order forms.
• Global Regulatory Standards: Russia’s Federal Law No. 152-FZ and EU’s Biocidal Products Regulation impose data protection and product classification obligations, necessitating enhanced checkout controls beyond Bitrix24’s native tools.

Relying on a single PSP can disrupt business flow. For instance, a Polish merchant lost PLN 30,000 when a PSP’s fraud filters rejected a high-volume order batch, stalling 40 deliveries until Rx SPP introduced real-time fraud mitigation and multi-PSP routing to reinstate payment continuity. Rx SPP’s orchestration connects a network of PSPs, ISOs, MSPs, and acquirers, offering a tailored solution to reinforce your operations.

Rx SPP’s Bitrix24 Integration: Payment Technology Needs

Rx SPP integrates with Bitrix24 via custom REST API endpoints and webhooks, capitalizing on its CRM and Sites flexibility to link high-risk merchants with a carefully selected partner network. Our deep expertise with thousands of online pharmacies ensures your Bitrix24 integration is cost-effective and precisely aligned with your payment requirements. Below are Bitrix24-specific needs and Rx SPP’s solutions, supported by practical examples.

1. Global Payment Network Connectivity

• Bitrix24 Need: Gateways integrate via REST API (sale.payment.add) and webhooks (e.g., onCrmOrderModify), requiring custom app development and PCI compliance.
• Rx SPP Solution: The Connect Global Payment Network routes transactions to peptide-friendly underwriters. A Czech merchant avoided a CZK 150,000 fraud loss by redirecting to a compliant Austrian acquirer. Implementation uses the Unified Payments API (POST /v1/payments/connect), activated post-pre-qualification.

2. Payment Processing Options

• Bitrix24 Need: Gateways extend sale.payment entities, supporting checkout via Site builder templates or CRM workflows.
• Rx SPP Solution: Offers:
  
  • Unified Payments API: Embeds payprosell-checkout.js into Site checkout templates.
  • Hosted Payment Page: Redirects via GET /v1/hosted-page?order_id={order_id}—e.g., a Slovak merchant safeguarded EUR 6,000 during a CRM sync failure.
  • Flow: Aligns with Bitrix24’s checkout for a consistent user experience.
  • Mobile SDK: Enables native iOS/Android integration (RxSPP.init(merchantId, apiKey)).
  • Payments Links: Generates URLs (POST /v1/links)—e.g., a Turkish merchant recouped TRY 50,000 in off-site sales.

3. Transaction Approval Optimization

• Bitrix24 Need: Gateways must support 3DS2 and SCA, syncing with CRM order events (e.g., onSaleOrderSaved).
• Rx SPP Solution: Improves approvals with Intelligent Acceptance (PUT /v1/settings/intelligent-acceptance), Network Tokens, and Real-Time Account Updater. A Finnish merchant restored EUR 7,000 in declined recurring payments, achieving 95%+ consistency.

4. Cost Management with Local Acquiring and Crypto

• Bitrix24 Need: Multi-currency support via crm.currency; alternative methods require custom apps.
• Rx SPP Solution: Local Acquiring lowers costs regionally—e.g., a Hungarian merchant saved HUF 2 million annually. Crypto Processing (POST /v1/crypto/payin) settles at 1-2% via blockchain nodes (e.g., Infura)—e.g., an Indian merchant reduced INR 100,000 in fees with Ethereum.

5. Fraud, Risk, and Compliance Tools

• Bitrix24 Need: Compliance depends on app enhancements; no native audit trails.
• Rx SPP Solution: Features Fraud Detection (GET /v1/fraud/score)—e.g., prevented a GBP 3,500 scam in the UK; Authentication (POST /v1/auth/settings); Identity Verification (POST /v1/identity/verify); Disputes (GET /v1/disputes)—e.g., resolved a AUD 10,000 chargeback in Australia; and Vault (POST /v1/vault/exchange), ensuring compliance.

6. Financial Operations

• Bitrix24 Need: Payouts integrate with CRM via webhooks or cron tasks (e.g., crm.payment.list).
• Rx SPP Solution: The Dashboard manages multi-PSP data—e.g., a Romanian merchant offset RON 25,000 in FX losses with Treasury & FX (GET /v1/fx/rates).

Strengthening Payment Reliability

A Bitrix24 peptide merchant excels with Rx SPP’s expertise:

• Czech Visa transactions route locally with Intelligent Acceptance.
• EU SEPA leverages compliant PSPs with 3DS2.
• Crypto (USDC) eliminates card fees. A Brazilian merchant reduced BRL 45,000 in rejection losses by optimizing approvals, completing 55 orders seamlessly. Test at sandbox.payprosell.com post-pre-qualification.

Integration Steps

1. Pre-Qualification: Submit the merchant ID application on the Rx SPP website.
2. Setup: Retrieve API keys from the Dashboard.
3. Development: Use docs.payprosell.com for Bitrix24-specific configurations, available upon pre-qualification approval.
4. Testing: Validate scenarios in sandbox mode.
5. Deployment: Launch after a 48-hour compliance review.

Next Steps

Merchants can start via the Rx SPP website in two ways. For initial guidance, submit the “Talk to Us” form—a five-field intro request—to engage a payment specialist who can clarify options and next steps. To expedite CMS integration, complete the full merchant ID pre-qualification form (available by clicking the button at the top of this page), detailing licensing, regulatory, market, and business specifics. In either case, specify Bitrix24 integration interest in the custom messaging field. Pre-qualified merchants receive a tailored demo and sandbox access upon approval.

Conclusion

Peptide merchants integrating Bitrix24 with multiple payment processors encounter specific hurdles—restrictions from standard PSPs, rising operational costs, inconsistent transaction success, and compliance demands like GDPR and U.S. state pharmacy board rules. With a legacy of enabling thousands of online pharmacies across every CMS platform, Rx Seller’s Payment Processing (Rx SPP) streamlines this process. Our orchestration platform connects merchants to a select network of PSPs, ISOs, MSPs, and acquirers, delivering a Bitrix24 integration that optimizes resources and cost while aligning effortlessly with your existing payment ecosystem.

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